Security & Privacy

We take security very seriously at Appical, and we are proud to exceed the industry standards when it comes to protecting the data of you and your organization. We apply international recognized frameworks designed to protect your information. 

This includes

  • Authentication standards
  • QA best practices
  • Advanced encryption standards
  • Documented and tested Disaster recovery program
  • Retention settings
  • Recurring PENtests by independent PENtesters to test our software against the highest international standards.

 

ISO 27001

Using this family of standards helps our organization manage the security of assets such as financial information, our intellectual property, employee details or information entrusted to us by our customers.

We use ISO/IEC 27001 as we trust it is the best-known standard in the ISO family providing requirements for an information security management system. This way we can guarantee quality, ensure your data is safe with us and meet the highest international quality standards.  

Encryption & Storage

We transfer and store your data via advanced encryption standards (AES), meaning your data is safe at all times. Your data is stored in a data center to your preference (we offer multiple locations in multiple regions; EU, USA, Asia or all at the same time) in a location and network architecture built to meet the requirements of the most security-sensitive organizations.

Our data centers allow customers to automatically scale without having to worry about maintaining a secure environment. Nightly back-ups of your data are being stored in a location different than your main data center.

Secure login

We understand your organization wants to control log-in and authentication methods for both administrators as new hires. For that reason we offer extensive control mechanisms:

  • Single-sign-on (SSO) via SAML2.0 or oAuth
  • Two-factor authentication (2FA) for log-in
  • Two-step verification during sign-up
  • Tailored levels of administrator access
  • Configurable password policies

EU General Data Protection Regulation (GDPR)

Appical is committed to helping our users understand the rights and obligations under the General Data Protection Regulation (GDPR), which took effect on May 25, 2018.

We have introduced tools and processes to ensure our compliance with requirements imposed by the GDPR and to help our customers comply as well. To learn more about our GDPR compliance, please read our GDPR Policy or contact us via privacy@appical.nl.

Security questions or issues?

If you think you may have found a vulnerability within Appical, please get in touch with our team via support@appical.nl

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